Frequently Asked Questions
How long until I receive my order?
You can typically expect to receive your order within 3-7 business days after purchase.
Your order will be processed within 24 hours. After it has left our facility, shipping will typically be 2-6 business days depending on your shipping address.
How can I track my order?
Once you place your order, you will receive an email confirmation with your order number. When your order ships, you will receive a shipping confirmation with a tracking number.
Returns & Refunds
Do you accept returns?
For first time purchases, if you are not completely satisified, we offer full refunds up to 14 days after purchase.
No returns necessary to receive your refund!
How do I start the refund process?
Start the refund process by messaging us on our Contact Us page. To speed up your refund, please include your name, order number, and reason for wanting a refund in the message.
What type of workouts is Voyager Pre-Workout best for?
Voyager Pre-Workout is meant for any type of workout, both anaerobic and aerobic. So, that means you can benefit from our pre-workout whether you're lifting weights, sprinting, jogging, cycling, or in a sport.
We've had some people even use it regularly to replace their morning coffee before work and whenever they needed a little (or big!) mental energy boost.
Why is my skin tingling?
That's the result of our personal favorite, Beta-Alanine. It's a harmless tingling sensation that varies per person based on their sensitivity, but gradually decreases the longer you supplement your body with it.
Why is my pre-workout clumping?
As soon as you break the seal, the powder naturally begins absorbing moisture from the air since there are ingredients in the Pre-Workout that are very hygroscopic. It's completely normal to see clumping after a few weeks. It doesn't affect the Pre-Workout at all, shake the bottle a little harder to break up the clumps, and it will dissolve as usual.
Can I take pre-workout everyday?
Yes, in fact we do recommend you take one serving of your pre-workout everyday as some of the ingredients will build up in your system and become even more beneficial.
Where is my pre-workout made?
We take a lot of pride in the fact that all of our products are manufactured in the United States in a GMP-Certified (good manufacturing practices) facility. That certification is given and kept current by the Health Services Authority (HSA).
What payment types do you accept?
We accept Credit Card, AMEX, PayPal, Apple Pay, Google Pay and Shop Pay as payment options at checkout.
Do you offer a brand ambassador program?
Yes! Check out our athlete page, where you can join the crew and get paid!